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Privacy Policy for iGardening.co.uk

At iGardening.co.uk, we prioritise protecting your privacy and safeguarding any information you share with us when using this website. This privacy policy explains how we collect, use, and protect your personal information.

We are fully committed to ensuring that your privacy is respected. Any information you provide will be handled in line with this privacy policy and used solely as described below. We may update this policy occasionally, so please review this page regularly to stay informed of any changes.

What Information We Collect

We may collect the following details:

  • Your name and payment information
  • Contact information, including your email address
  • Demographic details such as your postcode, preferences, and interests
  • Additional data relevant to customer surveys or special offers

How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfil your orders, including payment processing
  • To maintain accurate internal records
  • To improve our products, services, and overall customer experience
  • To send promotional emails about new products, special offers, or other updates relevant to you
  • Occasionally, to contact you for market research via email, phone, or mail
  • To tailor the website’s content to match your preferences and interests

Keeping Your Information Secure

We take your data security seriously. We have implemented suitable physical, electronic, and managerial processes to protect the information we collect online from unauthorised access or disclosure.

How We Use Cookies

Cookies are small files stored on your computer to enhance your browsing experience. With your consent, cookies help us analyse website traffic and customise your interactions with our site.

We use traffic log cookies to monitor page usage, enabling us to refine our website based on user needs. This data is used solely for statistical purposes and is deleted after analysis.

Cookies do not grant us access to your computer or any data beyond what you choose to share. You can modify your browser settings to decline cookies, though this may limit certain functionalities of the website.

Links to External Websites

Our website may contain links to third-party websites. Once you leave our site, we cannot control how those websites handle your data. We encourage you to review the privacy policies of any external sites you visit.

Data Analysis and Advertising

We may analyse your browsing behaviour to better understand your preferences and deliver tailored content and advertising.

  1. On Our Website:
    • We may use your profile data to display relevant advertisements directly on our website.
  2. By Third Parties on Our Website:
    • Third-party advertisers may use cookies and tracking tools on our site to deliver personalised ads.
  3. On Third-Party Websites:
    • We may share your profile data with third parties, who combine it with other information to serve targeted ads on external platforms.

Controlling Your Personal Information

You can manage how we collect and use your data:

  • Opt-out of direct marketing by checking the appropriate box when submitting forms on our website.
  • Withdraw consent for marketing at any time by contacting us via email or post.

We will never sell, distribute, or lease your personal information without your consent unless required by law.

Accessing and Updating Your Information

Under the Data Protection Act 2018, you may request a copy of the information we hold about you. Please contact us in writing to obtain these details.

If you believe any information we hold about you is inaccurate or incomplete, notify us, and we will correct it promptly.

For further inquiries, feel free to contact us at any time. We value your trust and are dedicated to protecting your privacy.